Frequent Asked Questions Summer

8 results

How to pay the deposit ?

On the website :, by credit card (VISA, MASTERCARD), or by bank transfer

Is there an additional charge to be added to the cost of the accomodation?

Application fees: 4% of the cost of the accomodation Cancellation insurance if you want to take out: 4% of the total amount of the file. The description tells you what is included or not included in your reservation

Is there a cancellation insurance ?

The booking center applies cancellation conditions which you will find on the general sales conditions. Cancellation insurance is proposed and not compulsory (see conditions).

How much is the deposit?

30% of the accomodation cost + application fee + cancellation insurance (if taken out).

How to book a parking space?

If the parking space is not included in the description of your reservation, please contact your agency or residence once your reservation is confirmed (their details are indicated on your rental agreement).

How to book an accomodation ?

You can book an apartment on the Orres booking website by returning your contact information (first name, postal address, email, mobile phone number, and number of people in the apartment). To confirm the reservation you must pay a deposit of 30% of the total amount by credit card. Payment by Internet is 100% secure! https:// " at the top of the page at the beginning of the internet address and the yellow icon representing a padlock, are the signs that tell you that you are on a secure page. No option can be placed on the booking site. However, if the reservation is done more than 30 days before your arrival, and you want to send holiday cheques, you can contact us to ask for an option. This option will remain active for 5 days, while receiving your cheques by registered mail. The balance of the rental is due 30 days before your arrival.

When do i have to pay the balance ?

30 days before your arrival. Payment can be made on the website under the heading "MY ACCOUNT". By cheque or bank transfer or by telephone to our services.

Do you know if the pools will be open?

Yes ! The government announced on May 28 that holiday establishments are now allowed to open their swimming pools. In order to guarantee everyone's safety, access to collective swimming pools is subject to adaptation (social distancing obliges!) On the recommendation of the health authorities. Each establishment is required to deploy them. On the other hand, the saunas or hammam will remain closed. Good to know: The usual dosage of water chemistry, especially with chlorine, guarantees the destruction of the virus. So you can swim serene!