Legal Notice

Editorial coordinator :

Official Website of the reservation department of Les Orres (Hautes Alpes – South Alps - France)

The holidays on offer are sold by the central reservations office of SEMLORE named CENTRALE DE RESERVATION DES ORRES, a local tourist organisation and guaranteed by the professional association for solidarity in tourism (A.P.S.T - 15 avenue Carnot - 75017 Paris) covered by Professional Liability Insurance by AXA Assurance – Cabinet Bertrand Philippe – BP No. 11 – O5500 St Bonnet – policy no. 1251694705 which covers liability in accordance with the terms of law no. 92-645 of 13th July 1992 and the application decree cited above.


All information and prices are given for reference only and cannot commit the responsibility of the reservation department.

According to the computer and freedom law of 06/01/78 you have the right to alter or delete data and information about yourself at the reservation department of Les Orres : centraleresa@lesorres.com

Right of access to the Website reservation.lesorres.com
 
•    The information must be only used to personal, associative, or professional purposes; any uses for commercial purpose is strictly forbidden.
•    Graphics, photos, videos and multimedia cannot be copied without previous agreement.
•    The booking website of Les Orres allows hypertext links pointing to its pages under conditions: the pages of the website must not be inside pages of another website but visible by opening an independent window.  The source that will point out thanks to a hypertext link directly on the targeted content must be précised.
•    This authorization does not concern in any case, the websites that broadcast racism pornographic, xenophobia, polemical or hurt somebody’s feelings.

Photos credits :

 

Web dev & Hosting : Ingénie

Rue des Sept Laux - ZA Les Pérelles - 38570 Le Cheylas - France
Phone : +33 (0)4 38 72 91 00 - Fax : +33 (0)4 76 08
 

PERSONAL DATA PROTECTION POLICY

The Les Orres Tourism Office reservation centre (SEMLORE) is committed to the protection of your personal data.
We control the personal data that you communicate to us and are responsible for these data in accordance with the current law on data protection.

This personal data protection policy applies to all websites, applications, competition games and any other online initiative managed by SEMLORE by which personal data are gathered (the “Media”). Consequently, this policy does not apply to third-party websites, including those which may be mentioned on our Media via an internet link.

  1. IDENTITY AND CONTACT DETAILS OF THE PROCESSING MANAGER

SEMLORE – SA d’Economie Mixte à Conseil d’Administration (Mixed Economy Public Limited Company with a Board of Directors)
Reservation centre - Les Orres Tourism Office
1 Place des Etoiles
05200 Les Orres
Tel : 04.92.44.01.61
E-mail: ot.lesorres@lesorres.com
Siret  509 289 054 00025 – APE 4939C
Atout France Registration: IM00511009
 

  1. DATA PROCESSED, FOUNDATIONS AND PURPOSES OF THE PROCESSING

The personal data gathered concerning you are, principally, depending on your choices and the configuration of your terminal (in particular in relation to cookies): your civil status, surname, first name, e-mail address, postal address, country, telephone number, payment information (on the e-commerce Media), your connection logs (IP address), and the information that you communicate to us when you contact us (principally for archiving purposes). These data are gathered on the basis of your explicit consent.
Your data are thus collected in order to:
  • Reply to your queries or your orders and reservations of products or services, sent using the “Contact us” form or when you make your reservation in “Identification”;
  • producing statistics;
The data essential to the reservation centre of the Les Orres Tourism Office for the purposes described above are indicated by an asterisk on the various pages of our Media. If you do not fill in these mandatory fields, the reservation centre cannot meet your requests and/or provide you with the services requested. The other information is optional in nature and enables us to improve our services for you.
 

  1. RECIPIENTS OF THE DATA

Your data are processed by the Les Orres Tourism Office reservation centre. They will not be transferred or made accessible to any third party, with the exception, on the one hand, of SEMLORE’s subcontractors for exclusively technical or logistical reasons such as hosting and maintenance service providers of the websites managed by SEMLORE.
On the other hand, to enable the successful rollout of the associated services, two situations call for your data to be communicated to the service provider directly concerned by a reservation:
  • The data inputted on our commercial site via the associated form for the purchase of services such as accommodation, package holiday, activity/excursion/show, rental of equipment.
Lastly, SEMLORE may be called upon to communicate your data to third parties when such a communication is required by law, a regulatory provision or a judicial decision, or if this communication is necessary to ensure the protection and the defence of its rights.
 

  1. STORAGE OF DATA

Your personal data are stored either in our databases or in those of our service providers, all located in France.
 

  1. TRANSFERS OF DATA ABROAD

Pleased be informed that no data is transferred abroad.
 

  1. YOUR RIGHTS

In accordance with current regulations, you have a right to access and rectify your data and the right to request their erasure, to object to their processing and to obtain their limitation or portability insofar as this is applicable, subject to imperious legitimate reasons that the Les Orres Tourism Office may justify to hold your data.
These rights may be exercised at any time by sending a letter or e-mail to the following addresses:
Les Orres Tourism Office
1, Place des Etoiles
05200 Les Orres
E-mail: ot.lesorres@lesorres.com
 

  1. DURATION OF HOLDING DATA

All the data collected under the “Contact us” heading are held only for the duration of processing your request. They will then be destroyed within three years.
The information gathered on the form of our commercial website enabling you to purchase products and various services (accommodation, package holidays, activities/excursions/shows, rental of equipment), are recorded in a computerise file by the Les Orres Tourism Office.
It is held for three years and are intended:
  • for the reservation service (reservation centre) and to the service providers who manage the reserved services located within the European Union, when purchasing services such as accommodation, package holidays, activity/excursion/show, rental of equipment.
  • To the insurance company if you have taken out “cancellation insurance” for your holiday
Lastly, the logon logs gathered, subject to your agreement, using the cookies employed on our site, will be held in accordance with the regulation applicable for a period not exceeding 13 months. For more details, see the cookies section below.
 

  1. COOKIES

We use the following categories of cookies on the site for the purpose of offering you a better browsing experience and in order to measure and improve the services proposed:
  • Category 1: strictly necessary cookies
These cookies are essential to enable you to browse on the site and benefit from its features. 
  • Category 2: performance cookies
These cookies collect anonymous information on the way in which people browse on the site. We use Google analytics cookies to help us understand how users arrive at the site, browse on it or use the site and thus highlight points of improvement in particular in terms of browsing. The data stored via these cookies record no data enabling a particular person to be identified.
  • Category 3: functionalities cookies
We use these cookies on our commercial site in relation to the reservation basket in order to enable the online reservation system to operate smoothly and hold the data placed in the basket.
  • Category 4: Social media cookies
These cookies enable you to share content from our media on social media such as Facebook and Twitter. These cookies are not controlled by the Les Orres Tourism Office. We invite you to consult the personal data guidelines of the social media concerned to find out more about the working of their cookies:

Google: https://www.google.fr/intl/fr/policies/technologies/cookies/
Facebook: https://www.facebook.com/about/privacy/cookies
Twitter: https://support.twitter.com/articles/20170514-twitters-use-of-cookies-and-similar-technologies
Instagram: http://instagram.com/legal/cookies/
You can configure your browsing software so that cookies are saved in your terminal or, on the contrary, are rejected. The configuration of each browser is different for the management of these cookies. It is described in the help menu of your browser, which will enable you to know how to modify your preferences:

Pour Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox™: http://support.mozilla.org/fr/kb/activer-desactiver-cookies
For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
 

  1. CONTACT DETAILS OF THE DATA PROTECTION DELEGATE

For any queries relating to the gathering an the processing of your data by the Les Orres Tourism Office, you can contact the SEMLORE data protection delegate at the following address: ot.lesorres@lesorres.com
  

  1. MODIFICATION OF OUR PERSONAL DATA POLICY

The Les Orres Tourism Office may be called upon to modify the present policy. We invite you to check this page regularly to ensure your agreement with any modification.

Processing and protection of data
The personal data gathered on the site result from the voluntary communication of an e-mail address when sending a form. The e-mail addresses thus gathered are only used to communicate the information requested.

The e-mail addresses gathered will not be transferred to third parties or processed by the editorial manager.

The "Loi Informatique et Libertés" (French Data Protection Act) of 6 January 1978 amended by the law of 6 August 2004 framed the implementation of personal data files or processing, whether they be automated or manual. You have a right to access, amend, rectify and erase data relating to you (art. 34 of the Data Protection Act). You may exercise it by e-mail, specifying it on the following form: Contact/E-Mail.

Establishment of links - cross linking

Link from third-party sites to this site authorises the putting into place of a hypertext link from any website, to the exclusion of those disseminating information of a polemic or xenophobic nature or which, more broadly, may offend the greatest number.
The link must lead to the site’s home page and the site must appear in a new window. The pages of the site must under no circumstances be included within the pages of another site(Frame or iframe). Unless specifically authorised on a case-by-case basis, the deep link technique is totally prohibited.
In any event, the editorial manager reserves the right to request the erasure of a link if they consider that the referrer (source site) does not comply with the rules thus laid down.


Link from this site to third-party sites

The editorial manager reserves the right to "point" to third-party sites. Accessing these links takes you off this website. The target sites are not under the control of the editorial manager of this site; consequently, the latter is not responsible for the content of these sites, for the links they contain nor for the changes or updates made to them.

Copyright and user right

Legal provisions
The fact of accessing the site does not give the right to use it without the agreement of the editorial manager. Any use of the resources (photographic, iconographic, textual or relating to the form, the formatting, the structure, etc.) present on this site must be subject to a prior request to the editorial manager. Principally, the editorial manager grants authorisation to visualise the content of the site.

Responsibility
The editorial manager does their utmost to maximise the accuracy of the information but cannot guarantee it or establish the exhaustiveness thereof. The editorial manager reserves the right to modify all or part of the information contained in the pages of this website at any time and without prior notification.